Comparing Amazon Fulfillment Service to Walmart Fulfillment Service: A Step-by-Step Guide to Amazon FBA and Walmart WFS

Jul 29, 2024 | Amazon FBA | 1 comment

In the competitive world of e-commerce, two major players stand out when it comes to fulfillment services: Amazon and Walmart. Both companies offer fulfillment services that help online sellers store, pack, and ship their products to customers. Amazon’s Fulfillment by Amazon (FBA) and Walmart’s Walmart Fulfillment Services (WFS) are popular choices for many online sellers looking to streamline their operations and reach a wider customer base. In this article, we’ll compare these two services step by step to help you decide which one is a better fit for your business.

Step 1: Setting up an account

The first step in using Amazon FBA or Walmart WFS is to create an account with the respective platform. Amazon FBA requires sellers to sign up for a Professional Seller account, which costs $39.99 per month. Walmart WFS, on the other hand, offers a free account option for sellers with no monthly fees. However, Walmart WFS has certain eligibility criteria that sellers must meet in order to qualify for the service.

Step 2: Sending inventory

Once your account is set up, you can start sending your inventory to the fulfillment center. Amazon FBA has a network of fulfillment centers across the country where you can send your products. Walmart WFS, on the other hand, has fewer fulfillment centers but is expanding its network to reach more customers.

Step 3: Storage and fees

Both Amazon FBA and Walmart WFS charge storage fees based on the volume of inventory you have stored at their fulfillment centers. Amazon FBA charges fees based on the size and weight of your products, as well as the time of year. Walmart WFS charges fees based on the cubic footage of storage space used by your inventory.

Step 4: Order fulfillment

When a customer places an order, Amazon FBA and Walmart WFS handle the picking, packing, and shipping process for you. Amazon FBA offers various shipping options, including two-day Prime shipping, which can help you attract more customers. Walmart WFS also offers fast shipping options to help you meet customer expectations.

Step 5: Customer service and returns

Both Amazon FBA and Walmart WFS offer customer service support for your customers, as well as a returns management process. Amazon FBA handles returns and refunds on your behalf, while Walmart WFS provides guidance on how to handle returns through their platform.

In conclusion, both Amazon FBA and Walmart WFS offer comprehensive fulfillment services for online sellers. Amazon FBA is a popular choice for businesses looking to reach a broad customer base and take advantage of Amazon’s Prime shipping benefits. Walmart WFS, on the other hand, is a good option for sellers looking to expand their reach on Walmart’s platform.

Ultimately, the best choice for your business will depend on your specific needs and goals. Consider factors such as fees, shipping options, and customer service when deciding between Amazon FBA and Walmart WFS. Whichever service you choose, both Amazon and Walmart offer valuable resources to help you grow your online business and reach more customers.