Fixing Inactive Amazon FBA/FBM Listings: A Step-By-Step Guide

May 22, 2024 | Amazon FBA | 44 comments

Fixing Inactive Amazon FBA/FBM Listings: A Step-By-Step Guide




If you are an Amazon seller who has noticed that some of your listings are inactive, you may be feeling frustrated and confused about how to fix the issue. Inactive listings can have a negative impact on your sales and ultimately your business. However, there are steps you can take to identify and rectify the problem.

There are two main reasons why a listing may become inactive on Amazon: FBA (Fulfilled by Amazon) or FBM (Fulfilled by Merchant) issues. Here are some common reasons for inactive listings in both FBA and FBM scenarios, along with solutions to fix them.

FBA Inactive Listings:

1. Inventory Issues: If your FBA listing is inactive, it may be due to inventory problems. Check your inventory levels in Seller Central and ensure that you have enough stock available to fulfill customer orders. If you are out of stock, restock your inventory and the listing should become active again.

2. Product Compliance: Amazon has strict guidelines for products sold on its platform. If your product does not meet Amazon’s requirements, your listing may become inactive. Make sure your product complies with Amazon’s policies and regulations to prevent this issue.

3. Shipping Delays: Delays in shipping and fulfillment can also lead to inactive listings. Check the status of your orders and ensure that they are being processed and shipped in a timely manner.

4. Restricted Products: If your product is classified as a restricted item on Amazon, your listing may become inactive. Review Amazon’s restricted products list and make sure your product is compliant with their policies.

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FBM Inactive Listings:

1. Listing Errors: Incorrect information or missing details in your FBM listings can cause them to become inactive. Review your listings and ensure that all information is accurate and up to date.

2. Order Fulfillment Issues: If you are experiencing problems fulfilling customer orders, your FBM listings may become inactive. Make sure you have a reliable shipping provider and processes in place to avoid fulfillment delays.

3. Poor Seller Performance: Amazon monitors seller performance metrics such as shipping time, order defect rate, and customer feedback. If your seller performance is below Amazon’s standards, your FBM listings may become inactive. Improve your seller performance to reactivate your listings.

4. Account Suspension: In some cases, Amazon may suspend your seller account, leading to inactive FBM listings. If your account has been suspended, follow Amazon’s guidelines for reinstatement to reactivate your listings.

To fix inactive Amazon FBA/FBM listings, it is essential to identify the root cause of the issue and take action accordingly. By following the steps outlined above, you can address the underlying problems and get your listings back online to boost your sales and grow your business. Remember to stay proactive and monitor your listings regularly to prevent future inactive listing issues.


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44 Comments

  1. @IrvineSiziba

    what about if i cant add any amount to the zero because it doesnt allow me to

    Reply
  2. @andisiwemkhize4665

    Please help, when I click on the product name to go onto the details page it does not work, the page cannot be found.

    Reply
  3. @gisselle6172

    Really helpful. Thanks! So when amazon receives my items then they will be active right?

    Reply
  4. @denisouncho2513

    Your videos have really helped me man,anytime i ran into an issue i always find a video for that issue in your channel.Keep up the good work bro

    Reply
  5. @RazaTaza-or7dt

    My products didn't arrive in amazon werehouse yet can I still leave active

    Reply
  6. @mwalabi63

    Thank you this is a great help.

    Reply
  7. @Adil-up7hh

    Hi, I’m wondering if you can help I recently started Amazon, FPA and I sent some stock. The stock reached Amazon and was active, and then all of a sudden all of the stock I have sent has now become inactive out of stock. I have contacted Amazon and they can’t tell me what’s the issue.

    Reply
  8. @matthewherrera1090

    I am a new seller. How long would it take for Amazon FBA to show that my inventory is in stock?

    Reply
  9. @hassannoor9141

    I have sent my product more than 30 days to Amazon they are showing that 70% of my product is stranded and the list is out of stock. How to solve this issue. I would greatful to you for the suggest pls.

    Reply
  10. @user-fu6dd1yp5x

    When we apply for product to listing but approval very difficult if the give you approved then need some documents in files drop but dont knoe what document we put there. please

    Reply
  11. @Majesty_rain

    life saverrrr i kept deleting the listing lol and running into the same problem now that i've watched this i'm like duhhhh makes sense <3 thanks !!

    Reply
  12. @diegoloncopan4513

    I Josh! Thanks for your videos, they are really helpful. I am new on FBA and I've recently created my listing in order to create my shipping plan. My listing is currently in the status Inactive(Out of stock). Is this the status that should maintain until the product arrives to the warehouse? Thanks!

    Reply
  13. @christianpaulmusic9153

    Hey so I just started selling sneakers on amzn but very often 1 UPC contains many different sneaker sizes and I am unable to find a UPC that has ONLY my particular size… How can I add each size individually?

    Reply
  14. @ktldj1312

    Please i need a help cause I already sent my products to Amazon and it’s showing Active but I can’t see anything and it’s about 5 different products please help and it’s over 3 months I have been writing them and they will say I should give them few days and repeating the same thing always

    Reply
  15. @rhjgold

    4/20/23 Problem I had a total of 16 in stock two weeks ago FBA Showed 7 left yesterday FBA… I have only been paid for three total by Amazon with tracking numbers today my Amazon show's out of stock! I have been paid for only three, can some competitors buy up the stock on their account and hold them for weeks
    been a tough start selling on Amazon I have no idea what happened to the 13 not paid for as of today. Can you shed some light on this?

    Reply
  16. @zegomez

    Hello everybody! I just joined Amazon pushin my POD products from Gearbubble. In my Seller account everything is fine, pricing, everything. the issue is that whe I look for my product as a possible buyer would, I cant find my product! Any suggestions??? Please help!

    Reply
  17. @ged9759

    i just sent a package off to them , I inpput the tracking and it still say inactive. What do I do ? please help

    Reply
  18. @carmenreymundi9456

    My product still Inactive for long time. On Status said variations. Any suggestions?

    Reply
  19. @__diamonnddd

    Hi. I’m new to this process. Everything I try to sell keeps saying out of stock. What am I supposed to do?

    Reply
  20. @cezarsolomon9594

    i do have a problem. when i try to create a shipping plan and choose what kind of Prep the product needs, no matter
    what i choose is always gonna result wrong. what shall i do? thank you in case you help

    Reply
  21. @doanhminhngoc5936

    Thank you for sharing, but can you help me reinstate my suspended listing?

    Reply
  22. @willkence7745

    Mine says inactive(out of stock) but right under it it says I have 59 units available, can you help?

    Reply
  23. @gayan123451

    Mine writen active and also currently unavailable, i am FBM, please help!!!

    Reply
  24. @Wagefreedom

    Mercifully clear!! Thanks for that, great job.

    Reply
  25. @laura09284

    Mine still shows out of stock or inactive

    Reply
  26. @kranderson1293

    I have a question…..I'm new at this process. Does it make sense if you have 1 book item to sell to just set it up as a FBM?

    Reply
  27. @sayatem5349

    I why my quantify icon is not working and say out of stock try it but no Where pls help first time Amazon seller

    Reply
  28. @edwinsanabria7894

    What if you're just a buyer and don't have an amazon seller account and this has been happening?

    Reply
  29. @ImbalancedLibra

    You answer my questions without me ever asking you. Thank you’re great!

    Reply
  30. @lawrencek.131

    How do I change these settings if I’m on a iPhone because I don’t see that

    Reply

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